The below Terms and Conditions of Sale (terms of sale) set out the terms applicable to the sale of Hammersley Communications Limited digital products.

By confirming your acceptance to these terms of sale and completing your purchase, you understand that you are entering into a legally binding agreement with Hammersley Communications Limited.

These terms of sale (together with any relevant documents referred to in them and including our website Terms and Conditions) set out the terms upon which we supply any of the following products via our site www.hamcom.co.uk to you including online courses and any supporting resources.

After you have read these terms of sale, you will be asked to confirm that you have read, understood and accept our terms of sale. You will not be able to purchase this or any other digital products through our site unless confirmation is given.

Any terms that you seek to impose in respect of your purchase of digital products through this site will not form part of any contract between us. Please read these terms of sale carefully before ordering any digital products from our site. If you have any queries on these terms and conditions, please contact us at [email protected] before placing any order.

In accordance with Distance Selling Regulations, you have the right to cancel and obtain a full refund within 14 working days of purchasing our digital products but only if you have not downloaded the digital product made available and have not accessed and/or used any supporting materials provided to you alongside your purchase of any digital products, within 14 calendar days from purchase.

If digital products are found to be defective, we shall have the right to attend to the cause of the problem and restore the digital products to functioning order and offer you a repeat download. You shall not have the automatic right of refund in this case. You must notify us within 30 days of download of the digital product that it is defective at [email protected]. If we are unable to fix it and a repeat download does not resolve the issue, we will provide you with a full refund within 30 days of ascertaining that the issue cannot be resolved.

We do not guarantee the accuracy of the content of our digital products, and you are responsible for the way you use its content.

We shall not limit or exclude our liability for:

• death or personal injury;

• fraud or fraudulent misrepresentation; or

• any act, omission or matter, liability for which may not be excluded or limited under any Applicable Law.

We shall not be liable to you for any indirect, special, or consequential loss or damage, including:

• loss of profit;

• loss of goodwill;

• loss of savings; or

• loss of contract.

We also exclude, but only as far as legally possible, all terms and warranties or promises implied by law or by statutes.

Although we try to ensure our digital products work seamlessly and without errors, we do not warrant that your use of the digital products will be uninterrupted. We are not responsible for any loss or damage you may suffer resulting from any interruptions or although we will do our utmost to rectify any issues you encounter as soon as possible.